Contact us

To contact our team, please use the web form below, or by emailing [email protected]

If you need to contact us by phone or in writing, please check out our Contact Details on the FAQ page.

Our aim is to respond within 10 working days

What are the fees and limits?

Engage Card on sign up	FREE
New card following expiry of old card - card has three-year cycle	FREE
POS Transaction, including online purchase, and cashback.	FREE
Balance inquiry - ATM	£0.10
PIN Management at ATM	FREE
ATM Transaction in UK – (£250 daily limit)	£0.75
Declined Transaction	FREE
6Towns weekly account charge for prepaid card holders.	£0.89
Junior Accounts	FREE
Cheque withdrawal fee (per cheque)	£5.00
6Towns Standing Order (outgoing)	£0.70
Replacement LOST cards	£5.00
Bank transfer request (Share withdrawal request) Four FREE requests within a per calendar year	£1.50
Bounced Cheque processing	£20.00
Credit Check fee (fee applicable to successful applications)	£14.50

You can see full details of the card issuers’ fees here