Help & frequently
asked questions

Download file here

Download standing order instruction form

Download products-services and internet usage – General terms and conditions

For more information visit www.fscs.org.uk or view the online leaflet.

Give us a call on 0121 553 3110 if you would like any more information.

6Towns Credit Union is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority

Our Firm Reference Number 419396

Landlords are paid on the 28th of each month or the next working day. A £5 fee is deducted from your account each transfer which is completed. This fee is the landlords’ fee. For further information about the Priority account please see the full terms and conditions here

If your landlord, does not want to register with 6Towns, then your housing benefit payment will be returned to Sandwell council. 6Towns policy states that all payments should be made directly to landlords.

Allocated Funds – This account is provided with membership, this will hold £1.00 only and keeps your membership active.

Current Account –This is provided with membership, it is fully functional with the option to have a debit card, for 24/7 access to your funds. Standing order and Direct Debit facilities are also available.

Savings Plus Account – This is a savings account, you can save as little as like with no obligation to save continuously. Your funds can be accessed any time of the year, no restrictions in place.

Junior Savings Plus Account – This is a savings account for members under the age of 16, you can save as little as like with no obligation to save continuously. Your funds can be accessed any time of the year, no restrictions in place. When members turn 16 there account will automatically be upgraded to a Savings Plus Account. New account details will be provided.

Christmas Account – This is also a savings account, can you can save as little as you like with no obligation to save continuously. However once funds reach your Christmas account they cannot be accessed until the first working day of November each year. The restriction is then reinstated after Christmas Day.

Priority Account – This is currently used to hold rent payments. Any housing benefit payments received into your 6Towns Account will be deposited into your priority account. Once payments are received into you priority account, you will no longer be able to access these funds. 6Towns Policy states that all payments will be paid directly to landlord or returned to Housing Benefit.

Dealing with a deceased person’s money and property

After someone dies, someone (called the deceased person’s ‘executor’ or ‘administrator’) must deal with their money and property (the deceased person’s ‘estate’). They need to pay the deceased person’s taxes and debts, and distribute his or her money and property to the people entitled to it.

EXECUTOR OR ADMINISTRATOR

If the deceased person left a valid will, the person who deals with the estate is called the deceased person’s ‘executor’.

If the deceased person left an invalid will or no will at all, the person who deals with the deceased person’s estate is called an ‘administrator’. An administrator may be appointed by the court before they can deal with the deceased person’s estate.

If you have doubts about these roles, you should get legal advice.

ACCESSING MONEY, PROPERTY AND OTHER ASSETS

If the deceased person left money in his or her 6Towns Credit Union account, the executor or the administrator may have to apply for a grant of representation to gain access to the money. An application for a grant is made to the Probate Registry.

If the deceased person left a valid will, the Probate Registry will grant probate of the will. If the deceased person left an invalid will or no will at all, the Probate Registry will issue a grant of letters of administration.

If someone dies you should tell us as soon as you can, we will ask to see the death certificate, the Grant of probate, we may also ask to see the Will (if they had one).

Remember, if the person that died had savings with us, we can only release funds to the person nominated on the grant of probate. The purpose of this is to protect the Credit Union, bank or financial institution if it later turns out that the money has been paid to the wrong person.

TIMESCALES

We aim to close account(s) and release any funds within fourteen days, once we have all the documentation we require.

OTHER FINANCIAL INSTITUTIONS

Every Credit Union, bank or financial institution is different. They will decide to release the money or not release it to the person acting in the estate of the deceased.

WHERE TO KEEP MONEY BELONGING TO THE ESTATE

Whatever the size of the estate, it’s a good idea to open a separate ‘estate account’ with a Credit Union, bank or building society, so that all transactions about the administration of the estate can be recorded.

Beneficiaries are entitled to go to the court and seek an order that the executor or administrator provide them with a full inventory of the estate and a copy of the estate accounts.

Download Products Services and Internet usage – General terms and conditions

You will receive your card within 7 to 10 working days please ensure you follow the instructions on the letter when you receive your card to generate your PIN. You will also receive a separate letter or email with a sort code and account number, please ignore this letter as it is not relevant to your account at 6Towns.

Below is a sample of the letter or email you should ignore.

Download Engage classic welcome letter – Ignore this letter or email

Follow the and tell us what you think.

https://form.jotformeu.com/82414104077348

Download GDPR – May 2018

6Towns Credit Union, 382 High Street, West Bromwich, West Midlands, B70 9LB

Monday – Friday 10:00am – 3:00pm

For more information visit www.fscs.org.uk or view the online leaflet.

Give us a call on 0121 553 3110 if you would like any more information.

6Towns Credit Union is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority

Our Firm Reference Number 419396

• • Easy and affordable access to loans and financial services for everyone.
  • A range of different accounts to suit your needs including a fully functioning current account.
  • Savings options including ISAs and our Savings Plus account giving some of the best returns on your money available.
  • Affordable loans from £50 upwards – including the UIK’s cheapest payday loans.
    The knowledge that we are there for you, helping make you make the right choices to keep your money on track. Your money and your financial interests are safe with us. We are authorised by the FCA, Financial Conduct Authority and regulated PRA, Prudential Regulation Authority and your deposits are protected by FSCS, Financial Services Compensation Scheme.
  • Our services are designed around what people like you need. Whatever your income, whether you are financially secure and looking for something extra or on a low income and can’t find the right help, you can talk to us.

Once we have all the information we require we aim to give you a decision in about 14 working days

When needs must, you might borrow from whichever provider will grant you a loan, irrespective of the costs involved. Excluded from other credit options, you often retain a strong attachment to high-cost providers and are reluctant to lose your services. It is a situation that is open to manipulation and to the excessive imposition of loan interest and other charges.

6Towns is committed to serve you, our account holders with affordable financial services, including the provision of credit, appropriate to your needs.

Apply for your loan here